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Managed Outsourcing Solutions That Deliver Real Results

Powered by expert human teams and AI agents working in tandem

Booth’s managed outsourcing solutions go beyond headcount. We take full responsibility for performance so you can scale outcomes, not just operations. 

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What Is Managed Outsourcing?

Managed outsourcing means Booth becomes your managed service provider. We don’t just help you hire—we take full ownership of service delivery. You set the targets. We build, manage, and optimize the team to meet them.

In 2026, our managed teams are AI-augmented. Pairing automation for high-volume tasks with human judgment for exceptions, compliance, and client relationships.

Best For: High-volume roles, SLA-driven work, scaling customer support, back office, or IT operations.

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Why Companies Choose
Managed Solutions with Booth

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End-to-End Ownership

We handle everything from hiring to operations to workforce optimization.

Fully Embedded Team

Our team feels like yours without the operational burden.

Built for Scale

Whether you start with 20 or 200, we align people, processes, and systems to your SLAs

Data-Driven Efficiency

Our workforce team uses forecasting, capacity planning, and scheduling to reduce burnout and overtime.

Co-Evolution, Not Just Execution

We’re not a plug-and-play vendor. We evolve with you; offering strategic insights, service improvements, and new capabilities as your business grows.

Cross-Functional Expertise

You get access to specialists across workforce planning, training, quality, and reporting. Not just account management.

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What You Don't Have to Worry About

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Workforce Planning

Forecasting, capacity planning, scheduling, and adherence

Training & Quality

Onboarding, skill-based routing, QA, and coaching

Team Leadership

On-site managers driving consistency and engagement

Operational Reporting

Dashboards, business insights, and recommendations

Tech Stack Integration

We work within your systems
(e.g., ServiceNow, Zendesk, Power BI)

AI & Automation Layer

We deploy AI agents to handle repeatable, high-volume tasks, freeing your team for complex work

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Signs You're Ready for Managed Solutions

✓ You’re running a team of 20+ people offshore
✓ Overtime and burnout are rising
✓ You lack internal capacity planning or scheduling tools
✓ You’re unsure how many people you actually need
✓ You have a service-level goal, but no clear delivery model
✓ You have a mandate to integrate AI but don’t have the talent to execute it

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Roles and Teams We Build

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Email & Chat-Based
Customer Service

IT Helpdesk &
Infrastructure Support

SaaS Admin &
Tier 1 Technical Support

Finance & Accounting
Operations

Order & Ticket
Processing

Data Entry &
Digital CX

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Simple, Transparent Pricing

Your Monthly Fee = Talent Compensation + Booth Management Fee

All-In Monthly Staffing Fee per employee per month. No hidden markups. No unexpected costs. Just aligned incentives and clear support. 
For high-volume workflow clients, we also offer per-transaction pricing. Ask us about outcome-based models.

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Features

Booth

Traditional BPO

Internal Team

Full Ops Ownership-
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Meet BoothOS:

One platform for hiring, paying, and managing global teams.

✔ Source, recruit, and hire vetted, culture-aligned talent globally
 ✔ Onboard and manage employees and contractors with one dashboard
 ✔ Run payroll, contracts, and benefits across 120+ countries
 ✔ Integrate seamlessly with your HR and finance tools 

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Featured Blog Posts

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Still Have Questions?

We’ll walk you through how managed outsourcing works, how pricing scales, and how we support performance end to end

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